I was going to ROCK in the hotel industry (?!? said my parents…)
I had the drive to succeed, the tenacity to persevere, the phenomenal ability to stay up for an unprecedented amount of hours and the naiveté of new college grad. As Front Office Manager (tadaa!), I worked 24/7…literally (Night audit sick? Guess who covers?), managed 40+ employees (Good surf equals very “sick” Bell staff), and was the “Manager on Duty” (Empathy oozed from me as the fire alarm went off at 2, then 3, then 4am…). After three years, management noticed (hurrah!)… I was due for a raise and a promotion! Not...
1) The executive chef suddenly had great difficulty understanding “No, I do not wish to go out with you”,
2) A housekeeper had talked about filing a worker’s comp claim because her “ears hurt” after I spoke with her over the phone about not cleaning a VIP suite,
3) And in the middle of a 200+ guest check-in, a cocktail waitress asked for $100 in change and said she’d be right back with the $100 bill (doh!)
Justice was swift. Within 6 weeks I had a new job in the computer industry making twice my old salary working half the hours. I was my new company’s Special Events Manager…
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